Terms & Conditions

1. Introduction

1.1. The website olympicterra.gr is the “Website” and the “Electronic Store” for displaying and selling products via the Internet, which was created, managed and maintained by the Greek company with the name “OLYMPIC TERRA SUPERFOODS“, AFM 802589184, GEMI 17915260100 and the company code “olympicterra.gr“, which is based in Attica at the address Alexandrou Diakou 31, 14122, tel. 2114071000, e-mail info@olympicterra.gr, as legally represented, (hereinafter « the Company »).

1.2. The use of the online store and the making of purchases through it is governed by the following terms and conditions. Before entering and using the online store olympicterra.gr , read carefully and make sure that you fully understand and agree to its terms and conditions, as each user who enters and makes use of the products and services of the online store olympicterra.gr is deemed to consent to and accept expressly and unreservedly the terms of use, without being able to plead ignorance of them. If a user does not agree with these terms, he must refrain from further use of the online store and from any transaction through it.

1.3. The Company reserves the right to modify the terms of use at any time and without justification, while modifications are taken into account only if they are formulated in writing and incorporated into this text. Therefore, users are advised to periodically check the content of these terms. In the event of total or partial invalidity or inability to apply individual terms, the validity of all remaining terms is not affected. The gap that may be created in the agreement between the website and the user by the invalid term will be filled with new or modified terms that will be appropriate, if possible, to the legal purpose of the invalid term in question. The above applies in any case and for any issues not expressly regulated within the text of the terms of use. The use of the online store at a time subsequent to the posting of the revised terms of use constitutes binding acceptance of them. Any modification does not affect orders already placed for execution.

1.4. “User” of our website is considered to be anyone who visits it with the aim of purchasing product(s) available in the online store olympicterra.gr , as well as anyone who browses the website as a visitor.

1.5. “Customer” of the online store olympicterra.gr , is characterized as anyone who registers in order to complete an order and proceed with a purchase, as well as anyone who places an order without registering, i.e. as a “Visitor” .

1.6. The Company wishes you to know in a direct, simple and clear way the terms of use of our online store. Respecting your Personal Data is primarily our moral obligation, not just a legal one, and is in full compliance with the requirements of the General Data Protection Regulation, known as GDPR, as well as Greek and European legislation.

1.7. The use of the online store by minors or persons lacking legal capacity is prohibited. By entering the online store, you declare that you are an adult and that you have legal capacity, and you undertake not to allow the use of your details and login codes by minors or persons lacking legal capacity. If such use of your details and codes occurs, you are responsible. For this reason, please adhere to the basic rules of security for online transactions.

1.8. These terms of use, including their amendments, are governed and supplemented, where necessary, by Greek and Community law, as well as by the relevant international treaties, while for any dispute that may arise in relation to or on the occasion of the use of the Company’s online store, the courts of Athens are exclusively competent to resolve it. The Company has as its permanent objective, any disputes that may arise from the use and/or the interpretation and application of these terms of use, to be resolved amicably and out of court. For this reason, in the event that as a user/visitor/customer you identify any legally and/or ethically problematic element or information in the content of the website, please immediately inform the website administrator at the telephone number 2114071000 or at the email address info@olympicterra.gr.

2. Information and products provided

2.1. The Company is committed to the quality, completeness and validity of the information provided in its online store olympicterra.gr, to the essential characteristics of the products described therein, to the accuracy of the data concerning the services provided by the Company’s online store, as well as to the Company itself. In the context of good faith, the Company is not responsible for technical or typographical errors that may have occurred unintentionally or due to interruptions in the operation of the website due to force majeure.

2.2. Taking into account the nature of transactions through an online store, the Company will make every reasonable effort to immediately update the system in the event of any change in the information provided and to avoid cases of errors (accidental) in their registration. However, for the security of transactions, in case a product has an unusually low or high price compared to its market value, before proceeding with your order, you can contact the Company at 2114071000 or by e-mail info@olympicterra.gr.

3. Product Prices

All prices presented in our catalogs are in Euros and include all tax charges (VAT) except shipping costs.

The Company reserves the right to adjust the prices of its products at any time, but is committed to applying the prices listed on the site at the time of your order.

Shipping costs are borne by the customer, appear during the order and are invoiced at the end of the order, in addition to the price of the selected products.

4. Medical Information - Advice

This online store does not replace or play the role of a health professional. The information about the products of the online store does not constitute and does not replace any medical advice and in general any advice from any health professional (e.g. dietician, nutritionist, etc.). The information accompanying the products is provided for informational purposes only and is not intended to replace the services or recommendations of a doctor or recognized professional.

5. Limitation of Liability

5.1. The Company cannot guarantee the availability of the products displayed. However, it is committed to promptly informing users of the online store about their unavailability.

5.2. The Company is only liable for gross negligence or intent, in the event of a delay in the delivery of ordered products and for information that it provides or services that it provides through its online store. In no case is it liable for any civil or criminal claims or for any damages (including lost profits) that a visitor, user or customer of the online store or a third party may suffer due to a reason related to its operation or non-operation or the inability to provide products through it or from any unauthorized third party interventions in products or information available from the online store.

5.3. The Company may refuse to execute the order if it determines that the characteristics or price of a product in the order does not correspond to reality and has been altered due to incorrect registration or due to problems with the online platform.

5.4. The Company is not responsible for any technical problems that may occur to users when they attempt to access the Company’s website during their visit to it and are related to the operation or compatibility of their own infrastructure with the use of the website or the online store.

5.5. The Company makes every effort for the proper operation of its electronic network, but in no case does it guarantee that the operation of the website olympicterra.gr, its servers and/or third-party websites through which its content is transmitted will be uninterrupted and/or well-functioning, free from viruses and similar elements.

5.6. The Company bears no responsibility for the inability to provide services to visitors to its website due to malfunctioning of the systems of the platform hosting service provider and/or the systems of the internet access providers and/or the electronic payment service provider.

5.7. The Company bears no responsibility for acts or omissions of third parties and in particular unlawful interventions by third parties in products and/or services and/or information available through its online store.
5.7. The Company does not bear any responsibility for acts or omissions of third parties and in particular unlawful interventions of third parties in products and/or services and/or information available through its online store.

5.8. In any case, without prejudice to the provisions set forth above, the Company’s liability as a seller for actual defects of the products or lack of their agreed properties is governed by the relevant provisions of Law 2251/1994 and the Civil Code, as applicable at any time.

6. Intellectual Property

6.1. The website olympicterra.gr is the official online store of the Company. The content of the website (i.e., indicatively and not limited to, texts, graphics, photographs, illustrations, all kinds of information and data about the products and services provided, trademarks, distinctive features, names, logos and specifications of the products as well as the name of the Company or third-party companies that appear on olympicterra.gr etc.) is the intellectual property of the Company and/or its partners and is protected by the applicable provisions on intellectual and industrial property. Their appearance on the website olympicterra.gr does not constitute in any way nor can it be construed as a transfer or assignment of a license or right to use them by the users or visitors of the website.

6.2. It is prohibited, without the prior written consent of the Company or any other copyright holder, any copying, mechanical reproduction, distribution, transfer, storage, processing, republication, transmission, resale, execution, loading (download), translation, modification in any way, announcement or misleading the public regarding the content of the website olympicterra.gr. The Company reserves all rights to any legal and/or contractual rights, other than those mentioned herein.

7. Hyperlinks

7.1. The links that may appear on the website olympicterra.gr are not under the control of the Company. Therefore, the Company does not bear any responsibility for the content of these or any related websites, as well as any changes or updates to them.

7.2. The Company expressly states that it is not obliged to control the security and content of third-party websites. It is entitled, however, to interrupt access to any website, which appears as a link or is in any way related to the website olympicterra.gr, at any time, if in the Company’s judgment its content is contrary to the law and good morals and/or these terms.

8. User Obligations and Responsibility

8.1. Users of the olympicterra.gr online store website agree and accept that they will make lawful and appropriate use of it and will refrain from any illegal, contrary to commercial and good morals, unfair and abusive use of the content of the website and the services of the Company’s online store. In addition, they will refrain from acts or omissions that may cause damage or malfunction to the Company’s website/online store and/or to the Company itself or third parties.

8.2. In particular, users are committed and accept that they will not use the Company’s online store for:

(a) sending, publishing, sending by e-mail and generally in any way transmitting: illegal content, which causes or may cause harm to the legitimate interests of the Company or third parties and/or which violates the confidentiality or privacy of any person’s information . content that is threatening, racist, offensive, harassing, libelous, defamatory, vulgar, obscene, libelous or harmful to minors . content that infringes patents, trademarks or secrets or infringes intellectual/industrial property rights and generally proprietary rights of the Company or third parties,

(b) transmission of software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impede the operation of any computer software or hardware, intentionally or unintentionally,

(c) collection or storage or in any other way processing personal data of its users and visitors website olympicterra.gr

8.3. Users are solely responsible for the use of the website olympicterra.gr and the Company’s online store, as well as for any damage that may be caused to them or to third parties, due to or arising from its use, while they will compensate the Company for any damage suffered due to use of the aforementioned website that is not in accordance with these terms.

8.4. Users of the online store website olympicterra.gr are obliged to:

(a) Strictly comply with the applicable terms of use of the online store olympicterra.gr,

(b) Provide complete and true personal information during the process of registering as customers,

(c) Update their personal registration information, so that it corresponds at all times to their true personal information. In the event that the registration information is found to be inaccurate, the online store olympicterra.gr has the right to immediately deactivate the customer’s account by informing them,

(d) To keep secret and not disclose to third parties their unique identifier and password (username, password) to the services of olympicterra.gr. They are also required to IMMEDIATELY inform the online store olympicterra.gr via email at the email address info@olympicterra.gr of any unauthorized use of their password. The online store bears no responsibility for unauthorized use of the password and identification name of its customers, if it has not been previously informed of it,

(e) To confirm that they have exited their personal account at the end of each session,

(f) To provide correct and truthful payment and delivery information for the orders they place in the online store.

Contact us

If you have any questions about this agreement, please contact us by completing this contact form.